Blesher Lil Heart stopped by the Hamden Town Hall April 11th to present Lynn Hoffman with an award. Lynn was recognized for the creative and caring way she assisted individuals who live at Elm Street Residence in Delhi, NY to design and express the characteristics they most appreciated about their housemates. Then, these individuals requested Lynn to help them do the same project for the staff that supports them, keeping it a secret until they were ready to present it. Lynn helped them to accomplish this act of kindness and recognition and on their terms.
Lynn demonstrates the Unifying Priciples of the Arc of Delaware County as noted in the nomination written by Juliane Hillis:
- Those we Serve Come First
(Lynn) assisted residents to express positively about their peers.
- Commit to Excellence
Used different methods to listen to and record each individual's thoughts.
- Be Dedicated
Looked for tangible ways people could express and feel cared for (both residents, as well as staff).
- Employee Satisfaction
Residents requested she assist them to do the same project for staff and without letting other staff know. She assisted those we serve to thank and appreciate staff.
- Communicate Effectively
Met with each individual searately and allowed people an opportunity to express gratitude and appreciation in meaningful ways.
- Be Innovative
Created a project that allowed residents to explore artistic talents and communicate positively.
Congratulations Lynn!
No comments:
Post a Comment